The third Generation

Since 1986: Urs-B. and Sylvia Hauser-Gertsch

In 1986 Sylvia and Urs-B. Hauser took over the business from his parents, who continued to work at the hotel for many more years. Fritz Hauser passed away in 2007, Elsi in 2021. Sylvia and Urs-B. Hauser have two children: Philip-Urs, born in 1988, and Carole-Sylvie, born in 1991. Philip graduated from the University of St. Gallen with a degree in Business Management, after completing a semester in Oslo, and is now co-responsible for the hotel's operations. Carole, after completing her EMBA at the Ecole Hotelière de Lausanne (EHL) in Hospitality Management, decided to move to London to gain further work experience in the hotel industry. She currently works at Hamilton Hotel Partners and accompanies financial partners in their hotel investments. Susanne Hauser, sister of Urs-B. Hauser, is jointly responsible for the hotel since summer 2012.


Immediately after the business was handed over to Sylvia and Urs-B. Hauser, the hotel underwent major renovations. Many of the rooms were fitted with a bath and WC, and enlarged, reducing the number of rooms from 63 to 46. In 1993/94 the hotel was a huge construction site. Besides numerous interior renovations, the building was extended with additions such as the new west wing, the fifth floor and the indoor jacuzzi. Year after year since then the family has invested further in the hotel, renovating rooms, lounge, bar, restaurant, staff studies, installing the outdoor saltwater jacuzzi in 2006 and rebuilding the saunas and steam bath in 2014.
In 2017 and 2018, A/C (Air Cooling) was installed in all rooms. This is a very environmentally friendly system, as it produces energy instead of using a lot of it. Also, all rooms received very comfortable box spring beds and the carpets in the rooms were replaced with natural wood floors. A lot of insulation has been done and old windows have been replaced by new ones with triple glazing. Since 2018, bathrooms have been continuously renewed, this process is not yet completed. Since 2017, the hotel can be heated without oil, since the energy comes from the nearby wood-fired power plant. A new heat pump also produces around 100kwh. A planned extension with construction starting in 2020 had to be put on hold because of Corona.